Privacy Policy

Data Protection Policy

 

The Sound of Vienna Konzertveranstaltungs GmbH (henceforth “Sound of Vienna”)

    • provides tickets for the buyer on behalf of and for the account of the respective organizer,
    • is a ball organizer,
    • organizes evening entertainment and
    • is responsible in line with the General Data Protection Regulation.

The protection of your data is important to us. We would therefore like to inform you at this point which personal data we process in our company for what purpose.

1.        Your contract with Sound of Vienna

As a customer of Sound of Vienna, you conclude a contract with us (mixed contract) or instruct us to handle the ticket purchase with the respective organizer. For the purpose of fulfillment of contract we process the following personal data:

    • Name, Title
    • Address
    • E-Mail
    • Telephone number

2.        Your visit on our website

The Sound of Vienna is responsible for the content of the website and is both a media owner and publisher.

As part of your visit to our website, we will collect the following information:

    • The date and time of the visit to our website
    • Your IP address
    • Name and version of your web browser
    • And the information that you provide yourself by completing the contact and order form or registering for our newsletter.

This data is processed for the following purposes:

    • to make this website available to you,
    • to further improve and develop this website and
    • to respond to your requests.

If you enter personal data on this website, you consent to us entering your data in order to use this data electronically for the specified purpose. This data is kept safe and not shared with third parties. Exempted from this is the transfer to state authorities, insofar as the Sound of Vienna is legally obliged to do so.

So called cookies are used on this website. A cookie is a file that can be stored on your computer when you visit a website. Basically, cookies are used to provide users with additional features on a website. For example, they may be used to help you navigate the website, to allow you to continue to use a website from how you left it, and/ or to remember your preferences and settings when you revisit the website. Cookies can not access, read or modify any other data on your computer.

If you do not want to accept cookies, please change your browser settings accordingly. Please note that this may restrict functions of the website.

There is no obligation to actually disclose any information that we ask you to submit on our website. However, if you do not, you will not be able to use all features of the website.

3.        Transmission of your personal data to third parties

We use third party services to fulfill our contractual and legal obligations as well as for the secure processing of your personal data. We have made sure that they also ensure the protection of your personal data in line with the GDPR and have agreed to do so accordingly.

This concerns, for example, the following service providers and points:

    • Our IT service provider
    • The provider of the CRM system we use
    • Authorities and courts

In addition, we also use third party programs and tools on our website, with which we have concluded order processor agreements and thus ensured that they too ensure the protection of your personal data in line with the GDPR. This concerns the following providers:

    • Host Europe (website host)
    • Wirecard CEE (service provider for payment processing)
    • Google Analytics for website traffic analysis
    • Google Maps
    • MailChimp (provider of the newsletter program)
    • INCERT e Tourismus
    • Facebook

4.        Use of Google services

4.1    Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow you to analyze the use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other countries party to the agreement through the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google. You can prevent the storage of cookies by setting your browser software accordingly; However, please be aware that in this case you may not be able to use all features of this website to their full extent. In addition, you can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website to Google and the processing of this data by Google by using the following link (https: //tools.google.com/dlpage/gaoptout?hl=en) to download and install the available browser plugin.

For more information about Terms of Use and Privacy, please see https://www.google.com/analytics/terms/de.html or at https://support.google.com/analytics/answer/6004245?hl=de. Please note that on this website Google Analytics has been extended by the code “gat._anonymizeIp ();” in order to guarantee the anonymous collection of IP addresses (so-called IP-Masking).

4.2    Google Maps

This website uses Google Maps for the display of map information. When using Google Maps, Google also collects, processes and uses data about the use of the Maps features by visitors to the websites. For more information about Google’s data processing, please see Google’s Privacy Policy at https://www.google.at/intl/de/policies/privacy/.

There you can also change your settings in the privacy center, so that you can manage and protect your data.

5.        Use of Facebook services

Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. The Facebook plugins can be recognized by the Facebook logo or the “Like-Button” on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the “Like” button while logged in to your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. Further information can be found in the privacy policy of Facebook at https://www.facebook.com/policy.php If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

6.        Transmission of your personal data abroad

Your data will not be transmitted abroad.

7.        Deletion of your personal data

We process your personal data as long as this is necessary for the contract. Legal provisions oblige us to keep accounting data, in particular, for a period of 7 years.

8.        Your rights in connection with your personal data

In principle, you have the right to information, correction, deletion, restriction, data transferability and objection. You are welcome to contact us.

Sound of Vienna Konzertveranstaltungs GmbH Mahlerstraße 5/1/41

1010 Wien

Tel: +43-1-512 57 90

E-Mail: datenschutz@soundofvienna.at

If you believe that the processing of your data violates data protection law or if your data protection entitlements have otherwise been violated in any way, please contact us. We will process your request as soon as possible and contact you within 30 days at the latest. In addition, you have the right to contact the data protection authorities.

9.        Copyright

The content of this homepage is protected by copyright. The information is intended for personal use only. Any further use - in particular the storage in databases, duplication and any form of commercial use as well as the passing on to third parties (also in parts or in revised form) - without the consent of Sound of Vienna is prohibited.

10.        Disclaimer

With regard to the technical characteristics of the Internet, no guarantee can be given for the authenticity, accuracy and completeness of the information made available on the internet. Furthermore, no guarantee is given for the availability or operation of the website and its contents.

Any liability for direct, indirect or other damages, regardless of their causes, which arise from the use or unavailability of the data and information on this website, is excluded, as far as legally permissible.

The Sound of Vienna points out that no responsibility or liability is assumed for the content of the hyperlinks. Any integration of individual pages or other extracts from www.johannstraussball.com, www.soundofvienna.at over silves-terkursalon.at into external frames is prohibited.

The Sound of Vienna does not check the content and legality of other websites that have direct links to the company’s website. The Sound of Vienna has no influence on the design of these websites and expressly dissociates itself from the possibly unlawful content displayed on them. In addition, the Sound of Vienna accepts no responsibility for such content and is not liable for such content.

11.        Gender policy

All nonspecific gender information that appears on our website follows the unisex principle and therefore applies equally to both genders.